GENPACT - Hyderabad

Experience - 5 to 15

Key Skills - netskope swg, secure web gateway, swg deployment, inline proxy mode, ipsec tunnels, gre tunnels, traffic steering, remote user security, office network security, web filtering, url filtering, threat protection, tls inspection, data loss prevention, dlp policy enforcement, cloud application access, casb, instance awareness, adaptive access, policy design, policy optimization, security testing, malware simulation, threat emulation, dlp scenarios, network segmentation, micro segmentation, access control lists, acl, zero trust, sase, incident response, data exfiltration prevention, regulatory compliance, pci dss, gdpr, hipaa, api integration, security tool integration, siem, edr, soar, firewall integration, sandboxing, documentation, sop creation, runbooks, playbooks, knowledge transfer, automation, terraform, ansible, python, cloud security, network security, itil, major incident management, communication skills, stakeholder collaboration.,

Wipro - Chennai

Experience - 1 to 3

Key Skills - User Support, Customer Service, Incident Management, Ticket Logging, Service Desk Operations, SLA & TAT Management, Troubleshooting Skills, Email & Chat Support, Call Handling, Technical Support, Software & Hardware Basics, ITIL Knowledge, Problem Resolution, Escalation Management, Communication Skills, Client Application Familiarity, Process Documentation, MIS Reporting, Resolution Log Management, Feedback Handling, Process Improvement, Tracking Tools Usage, Multitasking Ability, Time Management,

HTC Global Services (India) Pvt Ltd - Bangalore

Experience - 0 to 2

Key Skills - TCP/IP, DNS, DHCP, Server monitoring (Windows / Linux), Network devices: Routers, Switches, Firewalls, Monitoring tools: SolarWinds, Nagios, Zabbix, Ticketing tools: ServiceNow, Jira, Remedy, Log analysis & root cause identification, SLA & escalation management, ITIL basics,

Wipro - Mumbai

Experience - 1 to 3

Key Skills - Operating System Troubleshooting (Windows / macOS / Linux), Hardware & Software Installation / Configuration, System Administration & Maintenance, Active Directory, User Management & Permissions, Network Troubleshooting (LAN/WAN, VPN, DNS, DHCP), Email & Collaboration Tools Support (Outlook, Teams, etc.), Virtualization Technologies (VMware, Hyper-V, VDI, Citrix), Remote Desktop & Remote Support Tools, Security Tools & Endpoint Protection, Patch Management & System Updates, Server Monitoring & Performance Optimization, Backup & Recovery Procedures, Incident, Problem & Change Management (ITIL), Ticketing Tools (ServiceNow, JIRA, Remedy), Log Analysis & Root Cause Troubleshooting, Scripting Basics (PowerShell / Bash ? optional but useful), Customer Communication & Documentation Skills, SLA Compliance & Escalation Handling, Creating SOPs & Knowledge Base Articles,

GENPACT - Gurgaon

Experience - 4 to 8

Key Skills - sap, solution architecture, portfolio architecture, design authority, it service management, itsm, deployment localization, business delivery services, gdo bds, functional architecture, process architecture, enterprise architecture, technical planning, release management, security compliance, data privacy, audit compliance, devsecops, agile, devops, scrum, lean it, lifecycle management, product lifecycle management, stakeholder management, business process design, cross functional integration, automation, continuous improvement, epic to solution design, system integration, operations support, incident management, vendor management, application lifecycle, patching, upgrades, system modernization, documentation management, knowledge management, leadership, influencing skills, strategic planning, innovation management, customer focus, supplier management, change management, itil, pmi, fmcg domain.,

GENPACT - Hyderabad

Experience - 0 to 3

Key Skills - servicenow development, servicenow architecture, technical leadership, team management, agile methodology, sprint planning, requirement discovery, solution design, application deployment, workflow customization, business rules, client scripts, ui policies, ui scripts, ui actions, ui pages, script includes, access control lists, servicenow apis, service portal, java scripting, debugging, update sets, unit testing, functional testing, code review, quality assurance, user story management, technical documentation, platform monitoring, compliance management, production support, incident resolution, release management, upgrade coordination, regression testing, blueprinting workshops, effort estimation, knowledge transfer, training delivery, best practices definition, client stakeholder management, communication skills, problem solving, azure devops, tfs, jira, rally, itil, servicenow csa, servicenow implementations.,

GENPACT - Hyderabad

Experience - 0 to 3

Key Skills - appian bpm, appian development, appian architecture, appian support, appian design patterns, process models, data level integrations, low code bpm, application design, application development, application support, api development, system integration, microservices, java, pl/sql, maria db, database integration, sdlc, unit testing, requirement analysis, troubleshooting, root cause analysis, incident management, problem management, change management, release management, itil, servicenow, jira, bmc remedy, production support, 24x5 support, mission critical systems, monitoring, batch job monitoring, dashboard monitoring, service delivery, sla management, escalation management, team mentoring, knowledge management, stakeholder communication, global delivery, insurance domain, cloud fundamentals, analytical skills, problem solving.,

Wipro - Mumbai

Experience - 3 to 5

Key Skills - Operating System Troubleshooting (Windows / macOS / Linux), Hardware & Software Installation / Configuration, System Administration & Maintenance, Active Directory, User Management & Permissions, Network Troubleshooting (LAN/WAN, VPN, DNS, DHCP), Email & Collaboration Tools Support (Outlook, Teams, etc.), Virtualization Technologies (VMware, Hyper-V, VDI, Citrix), Security Tools & Endpoint Protection, Patch Management & System Updates, Backup & Recovery Procedures, Incident, Problem & Change Management (ITIL), Ticketing Tools (ServiceNow, JIRA, Remedy), Log Analysis & Root Cause Troubleshooting, Customer Communication & Documentation Skills, SLA Compliance & Escalation Handling, Creating SOPs & Knowledge Base Articles,

GENPACT - Gurgaon

Experience - 0 to 4

Key Skills - appian bpm, appian development, appian architecture, appian support, appian design patterns, process models, data level integrations, low code bpm, application design, application development, application support, api development, system integration, microservices, java, pl/sql, maria db, database integration, sdlc, unit testing, requirement analysis, troubleshooting, root cause analysis, incident management, problem management, change management, release management, itil, servicenow, jira, bmc remedy, production support, 24x5 support, mission critical systems, monitoring, batch job monitoring, dashboard monitoring, service delivery, sla management, escalation management, team mentoring, knowledge management, stakeholder communication, global delivery, insurance domain, cloud fundamentals, analytical skills, problem solving.,

Wipro - Gurgaon

Experience - 0 to 2

Key Skills - Operating System Troubleshooting (Windows / macOS / Linux), Hardware & Software Installation / Configuration, System Administration & Maintenance, Active Directory, User Management & Permissions, Network Troubleshooting (LAN/WAN, VPN, DNS, DHCP), Email & Collaboration Tools Support (Outlook, Teams, etc.), Virtualization Technologies (VMware, Hyper-V, VDI, Citrix), Remote Desktop & Remote Support Tools, Security Tools & Endpoint Protection, Patch Management & System Updates, Server Monitoring & Performance Optimization, Backup & Recovery Procedures, Incident, Problem & Change Management (ITIL), Ticketing Tools (ServiceNow, JIRA, Remedy), Log Analysis & Root Cause Troubleshooting, Scripting Basics (PowerShell / Bash ? optional but useful), Customer Communication & Documentation Skills, SLA Compliance & Escalation Handling, Creating SOPs & Knowledge Base Articles,

Wipro - Chennai

Experience - 1 to 3

Key Skills - User Support, Customer Service, Incident Management, Ticket Logging, Service Desk Operations, SLA & TAT Management, Troubleshooting Skills, Email & Chat Support, Call Handling, Technical Support, Software & Hardware Basics, ITIL Knowledge, Problem Resolution, Escalation Management, Communication Skills, Client Application Familiarity, Process Documentation, MIS Reporting, Resolution Log Management, Feedback Handling, Process Improvement, Tracking Tools Usage, Multitasking Ability, Time Management,

Accenture Solutions Pvt Ltd - Coimbatore

Experience - 5 to 7

Key Skills - Application Support, Troubleshooting, SQL, Linux, Logs Analysis, ServiceNow, Jira, Java Basics, Monitoring Tools, ITIL,

Accenture Solutions Pvt Ltd - Bangalore

Experience - 4 to 6

Key Skills - Java, Spring Boot, Hibernate, REST APIs, MySQL, SQL, Maven, JUnit, Application Support, Troubleshooting, SQL, Linux, Logs Analysis, ServiceNow, Jira, Java Basics, Monitoring Tools, ITIL,

Infosys Ltd - Bangalore

Experience - 0 to 2

Key Skills - Load Balancer, Itil, Wan Technologies, Servers, Data Networking, project management, standards and regulations related to OT systems, security firewalls, Network Security Firewall Policies, Routing technologies, tracking and reporting on multiple concurrent demands, assets, system VMs, OT infrastructure, project management methodologies and tools, LAN WAN-Switches Routers, network switches, Network Security Applications ,

Wipro - Pune

Experience - 1 to 3

Key Skills - User Support, Customer Service, Incident Management, Ticket Logging, Service Desk Operations, SLA & TAT Management, Troubleshooting Skills, Email & Chat Support, Call Handling, Technical Support, Software & Hardware Basics, ITIL Knowledge, Problem Resolution, Escalation Management, Communication Skills, Client Application Familiarity, Process Documentation, MIS Reporting, Resolution Log Management, Feedback Handling, Process Improvement, Tracking Tools Usage, Multitasking Ability, Time Management,